Consumer fraud is the most common type of fraud, and fraudsters are getting more creative as the public becomes more aware of common scams. Protect your members by helping them understand threats, and what your credit union does to help them keep their finances safe.
What members can do:
Remind your members regularly of the basics of fraud prevention such as:- Maintain strong passwords
- Do not open links or attachments in suspicious emails
- Keep personal information such as social security numbers and birth dates secure
- How your credit union would reach out to them, especially by phone and text message
What you can do to help them:
Ensure your members know and are using all the benefits their accounts offer, including:- Credit monitoring
- Notifications on transactions, account updates, etc.
- How fraudulent transactions are handled
Stay current on the latest cyber security and fraud threats at OME/Tech Council Conference at Disneyland in October.
