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5 essential skills for successful credit union business lending

Written by America's Credit Unions | June 17, 2024 at 4:00 PM


Business lending at credit unions demands a unique blend of skills and expertise to ensure successful outcomes for both the lender and the borrower. Here are five essential skills crucial for excelling in credit union business lending:

1. Understand the 5 C's of Credit

The 5 C's of credit — Character, Capacity, Capital, Collateral, and Conditions — are foundational principles in assessing the creditworthiness of a borrower.
  • Character refers to the borrower's reputation and trustworthiness.
  • Capacity evaluates the borrower’s ability to repay the loan, often assessed through cash flow analysis.
  • Capital examines the borrower’s investment in their own business.
  • Collateral involves the assets pledged to secure the loan.
  • Conditions consider the external environment, such as economic conditions and industry trends.
Understanding these components helps in making informed lending decisions, reducing default risks, and fostering trust between the credit union and its members.

2. Analyzing Financial Statements

Proficiency in analyzing financial statements involves understanding balance sheets, income statements, and cash flow statements to assess the financial health of a business.
  • Balance sheets provide a snapshot of the company’s assets, liabilities, and equity.
  • Income statements reveal profitability over a specific period.
  • Cash flow statements show the liquidity and cash management practices of the business.
This analysis helps in determining the viability of the business and its ability to service debt, thereby mitigating lending risks.

3. Assessing Collateral

Collateral assessment ensures there are tangible assets to secure the loan. This skill involves:
  • Evaluating the value of assets like real estate, equipment, and inventory.
  • Understanding the legal implications of securing collateral.
  • Ensuring that the collateral can be easily liquidated if necessary.
Proper collateral assessment protects the credit union’s interests and provides a safety net in case of default.

4. Developing Relationships

Building strong relationships with borrowers is essential. This skill includes:
  • Effective communication to understand the borrower’s needs and challenges.
  • Providing personalized financial advice and solutions.
  • Fostering long-term relationships that encourage repeat business and referrals.

Strong relationships help in gaining deeper insights into the borrower’s business, leading to better risk management and customer satisfaction.

5. Managing Risk

Risk management is a critical aspect of business lending. This involves:
  • Identifying potential risks related to the borrower’s industry, market conditions, and business operations.
  • Implementing risk mitigation strategies such as diversified lending portfolios and setting appropriate loan covenants.
  • Continuously monitoring the loan performance and borrower’s financial condition.
  • Effective risk management ensures the sustainability and profitability of the credit union’s lending portfolio.

How These Skills Work Together

These skills are interconnected and collectively contribute to a robust business lending strategy. For instance, understanding the 5 C's of credit aids in thorough financial analysis and risk assessment. 

Analyzing financial statements provides insights into the borrower’s capacity and capital, which is crucial for collateral evaluation and risk management. Building strong relationships enhances trust and communication, making it easier to identify and manage risks effectively.

Attending Business Lending Certification School 2024 offers significant benefits for credit union business lenders. This July 15-18 event provides advanced training on lending techniques, regulatory updates, and risk management strategies. Participants will gain insights from industry experts, engage in practical workshops, and network with peers, thereby enhancing their skills and improving lending practices.

By mastering these skills, credit union business lenders can make sound lending decisions, foster strong member relationships, and ensure the financial stability and growth of their credit unions.